Thank you for visiting our Website. Your use of our services and our Website is bound by some Terms and Conditions. Using, visiting, or accessing our platform and mobile car battery services gives consent to the full adherence to these Terms. Otherwise, you are asked to stop using our site and our services immediately.
Sayara Battery offers on-site car battery replacement and emergency roadside assistance, jump starting, and mobile battery installation services in Dubai. We uphold integrity, credibility, and your trust in any deal.
1. Definitions
In these Terms:
- “Company,” “we,” “our,” or “us” refers to Sayara Battery
- “You” or “User” refers to any person visiting or using our website or services
- “Services” refers to all car battery-related services provided by Dubai Car Battery AE
- “Website” means https://dubaicarbattery.ae
2. Acceptance of Terms
By using our website or hiring our mobile battery services, you confirm:
- You are at least 18 years of age
- You agree to comply with these Terms
- You understand and agree to our Privacy Policy
These Terms apply whether you’re browsing or actively booking a car battery change in Dubai.
3. Services Offered
Dubai Car Battery AE specializes in:
- On-site car battery replacement and installation in Dubai
- 24/7 emergency roadside battery services
- Battery jump-start and diagnostics
- Supply of premium brands like Sayara, Exide, Amaron, AC Delco, Solite, Bosch
- Free battery health checks and alternator inspections
Services are available throughout Dubai and nearby areas. We aim to reach customers within 30 to 45 minutes of a service request, depending on traffic and availability.
4. Service Booking and Confirmation
You can book a service by:
- Filling out our online booking form
- Calling our helpline directly
- Using our WhatsApp support
Upon booking, a confirmation SMS or call will be provided, confirming the estimated time of arrival and the technician’s name.
Accurate Information Required
You agree to provide accurate:
- Contact details
- Vehicle information
- Service location (with GPS access if required)
Failure to provide correct information may delay or cancel the service.
5. Payments and Pricing
We offer transparent and competitive pricing for all battery services.
Accepted Payment Methods
- Cash on delivery (COD)
- Credit/Debit Cards
- Online payments (when available)
- Bank transfers (for fleet accounts or bulk purchases)
All payments are due immediately upon successful battery installation.
Pricing Policy
Our prices are based on:
- Battery brand and model
- Vehicle make and engine type
- Warranty coverage
- Time and location of service
Prices shown on the website may vary slightly due to currency fluctuation or seasonal changes. We always confirm the final price before the service.
6. Warranty and Replacement
We only use genuine, brand-new batteries with a valid warranty.
Warranty Terms
The majority of batteries have a 12-24-month warranty (depending on brands)
The warranty covers manufacturing defects alone
The warranty may be voided as a result of misuse, improper installation at other locations, overcharging, or third-party jump-starts
Warranty claims need proof of purchase
In the event that a battery goes faulty within the warranty period, we will schedule a free replacement or test at your site.
7. Cancellation and Refund Policy
You may cancel your appointment before the technician is dispatched. Once dispatched, cancellation may result in a service charge.
Refunds
Refunds are processed:
- If the battery delivered was incorrect and not installed
- If the service was prepaid but not fulfilled due to our fault
- Within 7 business days of a valid request
Refunds are not available once the battery has been installed successfully.
8. Customer Responsibilities
As a customer, you agree to:
- Provide a safe and accessible location for service
- Do not engage in abusive, threatening, or harassing behavior
- Allow proper vehicle inspection before battery replacement
- Follow our technician’s safety instructions
If you notice any issues post-installation, contact us immediately instead of engaging third-party services, which may affect your warranty.
9. Limitation of Liability
While we strive to deliver the best car battery services in Dubai, we are not liable for:
- Loss of data or time due to delays caused by traffic, weather, or force majeure
- Damages resulting from improper maintenance or prior battery installation
- Electrical damage unrelated to the battery
- Any misuse of the installed battery post-delivery
In no event shall our total liability exceed the amount paid for the specific battery or service.
10. Intellectual Property
All content on this website, including:
- Text, graphics, logos
- Icons, banners, and service descriptions
- Battery images, videos, and blog content
is the property of Dubai Car Battery or its licensors. You may not copy, modify, or reuse content without written permission.
You are allowed to:
- Browse the site
- Print a copy of the service information for personal use
- Share our content via social media with attribution
11. User Conduct
While using our website or booking a service, you agree not to:
- Use false or misleading information
- Attempted unauthorized access to our systems
- Upload malicious files or spam
- Copy content from our site for commercial use
- Post offensive comments or reviews
Violation of these rules may result in blocked access, legal action, or cancellation of services.
12. Links to Third-Party Websites
We can provide links to other websites like battery brands’ websites, industrial blogs, or payment gateways. The links are informational.
We do not accept the responsibility for the privacy, accuracy, and content of external websites. Check their policies first before you engage.
13. Changes to Terms and Conditions
We may update these Terms periodically to reflect:
- Legal changes
- New services
- Customer feedback
- Business developments
When we update, we will revise the “Effective Date” at the top. We encourage you to review these Terms regularly.
Continued use of our website or services constitutes your acceptance of the latest version.
14. Termination of Services
We reserve the right to cancel or terminate any service in the event of:
- Fraudulent activity
- Abusive or unsafe behavior by the user
- False claims about battery failures
- Breach of Terms
Any ongoing warranties may be revoked under such violations.
15. Governing Law and Jurisdiction
The laws of the United Arab Emirates govern these Terms. Any disputes arising shall be handled in the courts of Dubai.
By using our website or services, you submit to the exclusive jurisdiction of UAE laws.